We're on a mission to make customer conversations effortless

Zziipp is the AI-powered omnichannel platform that helps businesses across Southeast Asia manage every customer conversation — from WhatsApp to Shopee — in one powerful inbox.

10,000+
Businesses served
9+
Channels supported
5
Countries
4.7/5
G2 rating

Why we built Zziipp

We saw businesses drowning in customer messages spread across WhatsApp, Facebook, Instagram, LINE, Shopee, and Lazada — switching between apps, missing messages, and losing sales.

We built Zziipp to solve that. One inbox, all your channels, with AI that handles the routine so your team can focus on the conversations that matter.

Today, thousands of businesses across Southeast Asia use Zziipp to deliver faster, smarter customer support — and grow their revenue through chat.

"We don't just build for businesses — we build with them."

— Zziipp Team

What we stand for

Customer-first

Every feature we build starts with a real customer problem. We listen, learn, and build what actually helps.

Move fast

We ship quickly, iterate constantly, and aren't afraid to change direction when we learn something new.

Built for Asia

We understand the channels, platforms, and customer behaviours that matter in Southeast Asia.

Genuine care

We care deeply about our customers' success. When they win, we win. It's that simple.

Our journey

20
2020

Founded

Zziipp was founded with a mission to help businesses manage customer conversations at scale.

21
2021

First 100 customers

Reached our first 100 paying customers across Thailand, Malaysia, and Singapore.

22
2022

Meta & TikTok partnerships

Became an official Meta Business Partner and TikTok Shop integration partner.

23
2023

AI Agent launch

Launched our AI Agent feature, enabling businesses to automate up to 80% of customer queries.

24
2024

Thousands of businesses

Now serving thousands of businesses across Southeast Asia with millions of conversations managed monthly.

26
2026

Expanding globally

Expanding our platform to serve businesses across more markets with deeper integrations and AI capabilities.

Built with the best

Zziipp partners directly with Meta, TikTok, Lazada, Shopee, and others to deliver a secure, best-in-class experience.

Meta
TikTok
Lazada
Shopee
Unilever

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