One inbox, all your channels
Stop switching between apps. Manage every customer conversation from Facebook, Instagram, WhatsApp, LINE OA, TikTok Shop, Shopee, Lazada, Email, and Website Live Chat — all in one powerful inbox.
Everything your team needs
Built for support teams that handle high volumes across multiple channels without losing the personal touch.
All channels in one place
Facebook, Instagram, WhatsApp, LINE OA, TikTok Shop, Shopee, Lazada, Email, and Website Live Chat — all in a single inbox.
Team collaboration
Assign conversations to agents, set up teams, and ensure every customer gets the right person.
Labels & organisation
Tag conversations with custom labels to categorise, filter, and report on customer interactions.
Saved filters
Create custom views to focus on what matters — open tickets, VIP customers, or unassigned chats.
Quick replies
Save and reuse common responses to answer FAQs instantly and keep response times low.
Customer details
See full customer profiles, order history, and past conversations right alongside the chat.
Built for modern support teams
- Unlimited conversations across all channels
- Assign conversations to specific agents or teams
- Custom labels for easy categorisation
- Saved filters for personalised views
- Quick replies for faster response times
- Full customer profile and order history
- Spam inbox to filter unwanted messages
- Remove Zziipp branding from chat widget
Unified Inbox Dashboard