For Customer Support

Deliver faster, smarter customer support

Monitor response times, trigger AI for routine queries, auto-assign conversations to the right agents, and capture insights — all from one powerful inbox.

Avg. response time< 2 min
AI resolution rate80%
Open conversations24
Resolved today142

Everything your support team needs

Monitor response times

Track how quickly your team responds across every channel and set SLA targets to keep performance high.

Trigger AI automatically

Let AI handle routine queries instantly — shipping questions, FAQs, order status — so agents focus on complex cases.

Auto-assign conversations

Route incoming chats to the right agent or team automatically based on channel, keyword, or customer tag.

Capture insights with analytics

Understand what customers are asking, how your team is performing, and where to improve.

Quick replies for speed

Save and reuse common responses so your team can answer FAQs in seconds, not minutes.

Seamless human handoff

When AI can't resolve an issue, it hands off to a human agent with full conversation context.

Real results from real businesses

100%
Chat response rate achieved by Panacee
30%
Improvement in response times for Karmart
50%+
Chat response rate boost for Castle C
70%
Shorter response times for Keepin

What's included

Unified inbox for all channels
AI agent for 24/7 auto-responses
Auto-assign to agents or teams
Response time monitoring
Quick replies library
Customer profile & history
Conversation labels & filters
Real-time analytics dashboard
Agent performance reports
Seamless AI-to-human handoff

Transform your customer support

No credit card required. Start delivering faster support today.